Can I help you?
Yes. A prescription for Solinsky. Rose Solinsky.
Spell it.
S-O-L-I...
What? S what?
S-O-L-I-N...
M?
N. S-O-L-I-N-S-K-Y. Rose Solinsky. It's from Dr. Craig.
When did they call it in?
Well, I'm not sure. Probably within the last 30 minutes or so.
Hold on. Shirley, did you get an order from Dr. Craig's office in the last hour?
Uh, hold on. I don't know. Let me check. Yeah. Uh, it'll be a few minutes.
It'll be a few minutes. Next. Can I help you?
Well wait, I need to get that medicine.
I understand, sir. It's not ready, yet. Just have a seat and...do you have your insurance card with you?
Yes. You have all our information on file. We've been filling our prescriptions here for 18 years.
Well, I need to see your card and a photo I.D.
I don't understand. Nothing has changed. Where's Bonnie?
Bonnie?
Yeah. The girl who worked here all the time.
Oh. They sent her over to a store out by the mall. Hold on, sir.
Yes, can I help you? Toothpaste? Aisle 4.
Can I see your insurance card, please? We can get the paper work done and check for generics while you're waiting.
Dr. Craig doesn't want Rose using the generic. Actually, I don't think there is a generic.
Shirley, is there a generic on the Craig order?
Hold on.
Now. Date of birth?
What?
Date of birth?
Why do you need to know that?
Sir, please just tell me when you were born.
April 2, 1922.
Place of employment?
You have all this.
We're supposed to update our records.
I'm retired. 15 years.
Phone number?
515-7525.
This is your medical card. I need to see your pha !rmacy card and a photo I. D.
It's the same company.
Yes, I know sir but, I have to have the information from the pharmacy card. This card doesn't tell me whether you are covered for pharmaceuticals.
Well, I don't seem to have it.
Yes, can I help you? Nicorette is just to your right. I'm sorry. This register isn't working. Please take it up front.
I can't give you this...hold on. Good afternoon, pharmacy. Hold on. Shirley, it's your son.
I can't give you this prescription without your other card.
Listen. My wife needs this medicine. She's very sick. Look, let me take it home to her and I'll bring the card back right away.
Sir, I can't do that.
Well then, I'm gonna have to go and come back, dammit.
. . . .
No. There's no generic. Actually, we don't have any of that medicine.